Help & Frequently Asked Questions

Below are the most common questions Farmzie consumers ask us. Can't find the answer to what you're looking for? Send us a message and we'll be happy to help.


For Consumers:

How do I get Farmzie?

Who can use Farmzie?

How much does Farmzie cost?

Why does Farmzie charge a convenience fee?

How do I get my order?

How do I pick-up my order?

Can I add an item to my order?

Can someone else pick up my order?

What if I'm not satisfied with my order?

What if I don't get my product?

How do I ask a Farmer a question?

Do you have an App for Consumers?

Why should I use Farmzie?

How can I help the cause?

How do I ask for help?


For Farmers and Producers:

For helping using the app, click here to see our Farm User Guide.

If you need assistance please tap the "ASK US" button under "HELP" in the Farmzie App on your phone.